Legal Agreement: Membership Cancellation Policy

Terms of Use agreement is automatically renewed at the end of each period with the consent of each party. Reserved Desk, Coworking, and Virtual Office memberships require 30 days’ notice to cancel. Private Office memberships renew based on the signed “Office Terms”. Once the period set in signed “Office Terms” expires, Private Office memberships renew monthly. The T&C must be adhered to at all times. Failure to follow T&C can result in non-renewal or even early termination of the usage license. Connects Workspace reserves the right to terminate any Service at any time, immediately and without notice, if you fail to comply with the T&C. This includes non-payment or violation of the space rules. If this happens, Connects Workspace will refund any amounts paid for unused periods that remain after deducting any pending charges, on a prorata basis. Members may terminate this Agreement with 30 days' notice at the end of their contracted term by giving written notice as established in this Agreement. Should Member not provide timely notice of termination to Connects Workspace, then the Membership Period shall continue to the end of the following period and the service fees for that period shall be payable.

Conference rooms have a 24-hour cancellation policy and a “no-show” policy. If Member requests a cancellation less than 24 hours before the booking begins, or if Member does not use the conference room during the time booked, no refund will be issued for a paid booking; if the booking was made using account credit, the credit will be forfeited and a $20 fee incurred. Reimbursements will be credited to Member’s account and a credit will be automatically applied to future invoices. If a refund is requested, it may be subject to a 10% fee to compensate for merchant processing fees and staff assistance.